How Malcolm Turnbull missed his chance to fix the NBN

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By LAURIE PATTON | 26 September 2019

Internet access is now the most complained about telco service in Australia according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies simply incapable of delivering 21st Century speeds.

Back in December 2016 I attended a fancy black tie dinner at which then prime minister, Malcolm Turnbull, was one of the guest speakers. Toward the end of the evening, having spotted me at a nearby table, Mr Turnbull beckoned me to join him in conversation. We’ve known each other for many years.

Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the PM’s response.

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NBN: Won’t be finished on time. Simple as that!

By LAURIE PATTON | 24 October 2018

In my opinion, the National Broadband Network will not be completed until everyone has access to fast, reliable and affordable broadband. On that basis the rollout will take us well beyond the current official deadline of 2020. It looks like a lot of NBN Co customers are in for a long hard ride unless the Government instructs the board to abandon FTTN (the trouble-plagued technology using Telstra’s ageing copper wires) sooner rather than later.

New NBN Co boss Steven Rue told Senate Estimates they are still projecting that FTTN will be used until 2040. Yet experts, including Internet Australia chair Dr Paul Brooks, say FTTN will have to be replaced within 5-10 years of completion, preferably before then.

It’s not Mr Rue’s fault of course. He has been left ‘holding the baby’ – stuck with the flawed multi-technology mix (MTM) strategy introduced by his predecessor.

Surveys regularly show that people increasingly regard access to broadband as an ‘essential service’. Which is why it’s essential that we fix the mess that NBN Co has managed to get itself into.

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