By LAURIE PATTON | 26 September 2019
Internet access is now the most complained about telco service in Australia according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies simply incapable of delivering 21st Century speeds.
Back in December 2016 I attended a fancy black tie dinner at which then prime minister, Malcolm Turnbull, was one of the guest speakers. Toward the end of the evening, having spotted me at a nearby table, Mr Turnbull beckoned me to join him in conversation. We’ve known each other for many years.
Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the PM’s response.Continue reading “How Malcolm Turnbull missed his chance to fix the NBN”