To quote veteran IT journalist Sam Varghese,“NBN Co’s latest attempt to put lipstick on a pig – the animal in this case being the network it is building and the make-up in question being speed – goes one step further than the ‘alternative facts’ which its former chief executive, Bill Morrow, used to dish out”.
The spin doctors at NBN Co are understandably annoyed at media reports reminding people that Australia has dropped from 30th to around 60th in global broadband speed rankings. So they came up with a novel solution. They made up their own numbers. The trouble is nobody in the IT world seems to believe them.
Earlier in the week Telstra chair, John Mullen, conceded the company must accept some of the blame for our flawed National Broadband Network due to its ‘recalcitrance’ back in 2007/2008 when it submitted a petulant bid that didn’t meet the requirements of the government tender to build a nationwide network. However, he then went on to attack the project, in particular drawing attention to NBN Co’s decision to compete more activley in the so-called ‘enterprise’ market – the provision of wholesale rather than retail products.
It’s all very well, if not ironic, for Mr Mullen to complain about a company offering a competitive service but let’s not forget that one of the biggest impediments to NBN Co’s financial performance, and thus its overall success, is the extremely generous terms of the deal the Coalition did with Telstra when Malcolm Turnbull followed Tony Abbott’s instruction to ‘destroy’ the NBN and opted to buy access to Telstra’s old copper wire network and its ageing Pay-TV cables.
In my view, NBN Co ought to consider renegotiating the deal with Telstra over access to their ‘pits and pipes’ and in return agree not to compete in the enterprise market. And Telstra should repair the damage it caused by negotiating in good faith – for Australia’s sake.
Internet access is now the most complained about telco service in Australia according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies simply incapable of delivering 21st Century speeds.
Back in December 2016 I attended a fancy black tie dinner at which then prime minister, Malcolm Turnbull, was one of the guest speakers. Toward the end of the evening, having spotted me at a nearby table, Mr Turnbull beckoned me to join him in conversation. We’ve known each other for many years.
Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the PM’s response.
Today I cancelled my order for the NBN. I had initially accepted an offer to switch over from my current provider before making some inquiries about the service I might expect. Turns out my HFC (cable) connection is being replaced.
When I checked with several RSP’s (NBN Co retailers) the best they could offer me was a plan on 50 Mbps – with the possibility that I might be bumped up to 75 Mbps, dependng on tests carried out after installation. I currenty have a regular and uninterupted download speed of 115+ Mbps. Why would I switch?
2019 is shaping up as the year we’ll be forced to face the fact we are building a National Broadband Network that simply isn’t good enough. It’s also the year our major telcos will start rolling out their capital-intensive 5G mobile networks, having spent millions of dollars buying up spectrum from the federal government.
Nobody seems to have asked if we really need 5G right now. Or why Australia is rushing to be one of the first countries to adopt 5G when 4G speeds are more than most of us realistically need at the moment, or will need for some time? Too few commentators have delved into the ‘value proposition’, or asked if 5G, at least in its first iteration, will actually be all that some people are predicting.
As a nation keen to be a leader in the 21st Century’s digitally-enabled world we’d arguably be better off fixing the NBN before investing in mobile networks few in the know reckon will add much to the consumer experience.
Across the country people are coming to understand that the broadband network we are being delivered is a dud – especially in the bush!
The boss of the ACCC, Rod Sims, has told The Australian “its recent dealings with the retail telcos has highlighted a weakness with the fibre-to-the-node (FTTN) access technology”.
For numerous broadband experts, not to mention millions of hapless NBN customers, this might be seen as a classic ‘no shit Sherlock’ moment. However, it is probably the most significant recent development in the long running saga that began with Labor’s 21st Century fibre-based national broadband network, only to end in tears for so many when former prime minister Tony Abbott ordered his heavily-wedged communications minister, Malcolm Turnbull, to “destroy” the NBN.
Earlier in the year the head of the NBN Co, Bill Morrow, was appearing before a Senate Estimates hearing. Asked by Greens Senator Scott Ludlam about his organisation’s habit of blocking people who make unkind comments about his inferior broadband network on social media, Mr Morrow had the first of two ‘brain farts’ in which he gratuitously attacked Internet Australia.