By LAURIE PATTON | 30 July 2018
Telstra boss Andy Penn “took an axe to his management team” today. Those of us who’ve worked there but left in despair at its dysfunctional senior management will be watching to see if Andy succeeds where others have tried but failed to drag the organisation into the 21st Century. Continue reading “Is Telstra simply unmanageable right now?”
By PATRICIA EDGAR | 6 July 2018
NBN Co claims their focus remains strongly on improving customer experience on the network including a smooth connection to the network. In fact the experience is a fiasco.
Continue reading “Going round the twist with Telstra and NBN Co”
By LAURIE PATTON | 22 June 2018
In my opinion, the NBN will not be completed until everyone has access to fast, reliable broadband. On that basis the rollout will take us well beyond the current projected deadline of 2020. What’s worse, it will end up having cost more than the original 2009 version and far more than then communications minister, Malcolm Turnbull, was told to expect when he adopted his so-called multi-technology mix model.
The people who advised the Government back in 2013 are the ones to blame. They recommended using Telstra’s ageing copper (FTTN) network – but even worse, they failed to consider the run-down state of the Telstra and Optus HFC (Pay TV) networks. Optus HFC has been totally abandoned and Telstra HFC is in need of much repair. Both the FTTN and HFC decisions are at the heart of NBN Co’s current dilemma. Continue reading “NBN: Won’t be finished on time. Simple as that!”
By JOHN MENADUE | 19 June 2018
There are six major issues that dominate public life today and require resolution. Those issues are: the dire consequences following the Iraq invasion, tax cuts during the mining boom that result in continuing budget deficits and debt increases, the threat of climate change and increased carbon pollution, the NBN debacle, hostility to refugees and asylum seekers, and problems with foreign influence and political donations which are producing an anti-Chinese sentiment. Continue reading “Six major issues that dominate public life today and require resolution”
By LAURIE PATTON | 30 April 2018
The departing head of the trouble-plagued NBN, Bill Morrow, has finally come clean. He has finally conceded that reusing Telstra’s ageing copper wires is creating major problems.
In a paper published by NBN Co last week, Morrow admits that fibre-to-the-node (FTTN) is causing lower speeds and more dropouts than the fibre which was originally being rolled out. He also acknowledges that there are too many dissatisfied NBN customers. Continue reading “Vindicated: NBN Co. boss admits multi-technology mix (MTM) flaws.”
By LAURIE PATTON | 6 April 2018
With complaints about the NBN’s shonky and inadequate service at an all-time high, and after having made compromises that have “rolled his stomach”, NBN Co CEO Bill Morrow has decided to jump this sinking ship two years before the project’s completion.
Morrow’s tenure in charge of the operation has – to say the least – been turbulent, with the belligerent American being happy to defame and disparage his critics. So long as it’s under the cloak of Parliamentary Privilege. Continue reading “Goodbye Bill Morrow, the NBN Nero, who fiddled and raged as it buffered”
By LAURIE PATTON | 17 November 2017
Back when I was CEO of Internet Australia, the not-for-profit peak body representing the interests of Internet users, we attracted criticism via comments published in The Australian newspaper that resulted in legal action.
Some people associated with the NBN had apparently not taken kindly to IA’s campaign for #BetterBroadband. Continue reading “NBN may be biggest infrastructure debacle”
By LAURIE PATTON | 15 September 2017
Outgoing chair of Internet Australia, Anne Hurley, has grown tired of defending herself and IA against baseless attacks from people with questionable agendas.
In my case, like Anne, I’m incredibly proud of the impact we’ve had highlighting the need for a 21st Century NBN. At every stage, I’ve been mindful of the supportive feedback we have received from IA members and the general public and been guided by a member survey that overwhelmingly opposed the deployment of inferior copper-wire-based FTTN. Continue reading “Baseless attacks by NBN Co cronies see resignations from Internet Australia”
By LAURIE PATTON | 9 August 2017
The years ago, Internet Australia, the NFP peak body representing internet users, embarked on a mission to foster more informed debate about the National Broadband Network and its importance to Australia’s future. It was – and is – the view of the board and members that we need something better than a network deploying ageing copper wires. Most technology journalists already agreed with that proposition.
However, some in the mainstream media took much longer to get the message. As one of my former colleagues from Channel Seven put it, the subject amounted to a lot of “white noise“. Continue reading “Internet Australia continues to call out #NBNFail amid media attacks”