NBN update. Let’s not compound a history of poor policy making

One day a rooster, the next day a feather duster!

By LAURIE PATTON | 18 November 2020

In years to come Malcolm Turnbull will be remembered as the communications minister who, under an instruction from then prime minister Tony Abbott, ‘demolished’ Labor’s 21st Century National Broadband Network. But another prominent politician had earlier inflicted enduring damage to any nascent aim of becoming an innovation nation and set us back in an emerging digitally enabled world. Are we heading towards a repeat of this mistake in telecommunications policy?

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Data Retention – An Act of blindness

One day a rooster, the next day a feather duster!

By LAURIE PATTON | 30 October 2020

Shortly after joining Internet Australia as CEO in 2014 I fronted the Parliamentary Joint Committee on Security and Intelligence (PJCIS) to make a submission on the subsequently enacted Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015. I boldly told the committee that the draft Bill before the Parliament was “fundamentally flawed” and had clearly been written by lawyers who didn’t understand how the Internet actually works.

One of the then committee members, Philip Ruddock, challenged me to provide evidence, which was subsequently delivered in a confidential supplementary submission. As a result the committee made 29 recommendations for amendments to the Bill. The most important of these was a proposal for the PJCIS to undertake a review of the scheme after three years.

This week the PJCIS released its report on that review – making 22 recommendations that, if accepted, would lead to increased transparency, raise the threshold for when data can be accessed, and reduce overall access to our private data.

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NBN glass still only half full

One day a rooster, the next day a feather duster!

By LAURIE PATTON | 23 September 2020

This week’s capitulation – that’s what it is – by communications minister Paul Fletcher sets us on a course that hopefully will see Australia start moving in the right direction again as we head further into a digitally-enabled future. It’s a welcomed move, but we’d be wise to take a close look at the detail in his National Press Club address before getting too excited.

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Oh really, Harry? Our data is secure in government hands!

One day a rooster, the next day a feather duster!

By LAURIE PATTON | 23 April 2020

So, the Attorney General Christian Porter will ban law enforcement agencies from accessing metadata from the proposed Coronavirus contact tracing app. What, just like he stopped them obtaining people’s web browsing history without a warrant under the data detention scheme?

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My New Year’s wish – more collaborative technology policy development

One day a rooster, the next day a feather duster!

By LAURIE PATTON | 2 January 2020

report released by communications minister Paul Fletcher has confirmed that so-called ‘Internet piracy’ declined dramatically following the arrival of Netflix and other online streaming services – debunking the need for ‘site-blocking’ laws controversially introduced following a well-funded lobbying effort by local representatives of the Hollywood studios. In the same week NBN Co announced it is cutting in half its pricing for new connections to encourage reluctant consumers to sign up to its troubled broadband service.

What these two incidents suggest is we need politicians to engage more with industry experts when making technology-related policy decisions. We also need IT / telecommunications groups to do more to ensure the government of the day is well advised. And we need more mainstream media focus on keeping everyone better informed.

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How Malcolm Turnbull missed out on his chance to fix the NBN

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By LAURIE PATTON | 26 September 2019

Internet access is now the most complained about telco service in Australia, according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies largely incapable of delivering 21st Century speeds and a reliable service.

Back in December 2016 I attended a dinner at which then prime minister, Malcolm Turnbull, was one of the other guests. Toward the end of the evening Mr Turnbull beckoned me to join him in conversation.

Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the then PM’s response.

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Thirty years on, it’s time to fix the Internet

By LAURIE PATTON | 18 March 2019

In the wake of horrendous events in New Zealand high profile Australian politicians are calling on social media outlets to take action against people spreading violent hate speech. They could start by banning anonymous posts.

Marking the World Wide Web’s 30th anniversary last week its creator, Sir Tim Berners-Lee, warned of the Internet’s unforeseen dysfunction, telling The Australian “there are a lot of people out there who believe in bizarre things, have fallen for atrocious conspiracy theories and are manipulated into scams”. Berners-Lee added, “This is not just about technology, there’s a people problem here as well”.

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ACCC begins search for light at the end of the NBN technology tunnel

By LAURIE PATTON | 6 November 2018

The boss of the ACCC, Rod Sims, has told The Australian “its recent dealings with the retail telcos has highlighted a weakness with the fibre-to-the-node (FTTN) access technology”.

For numerous broadband experts, not to mention millions of hapless NBN customers, this might be seen as a classic ‘no shit Sherlock’ moment. However, it is probably the most significant recent development in the long running saga that began with Labor’s 21st Century fibre-based national broadband network, only to end in tears for so many when former prime minister Tony Abbott ordered his heavily-wedged communications minister, Malcolm Turnbull, to “destroy” the NBN.

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NBN: Won’t be finished on time. Simple as that!

By LAURIE PATTON | 24 October 2018

In my opinion, the National Broadband Network rollout will not be finished until everyone has access to fast, reliable and affordable broadband. On that basis the rollout will take us well beyond the current official completion date of 2020. It looks like a lot of NBN Co customers are in for a long hard ride unless the Government instructs the board to abandon FTTN (the trouble-plagued technology using Telstra’s ageing copper wires) sooner rather than later.

NBN Co boss Steven Rue told Senate Estimates in late 2018 they are still projecting that FTTN will be used until 2040. Yet experts, including Internet Australia chair Dr Paul Brooks, say FTTN will have to be replaced within 5-10 years of completion, preferably before then.

It’s not Mr Rue’s fault of course. He has been left ‘holding the baby’ – stuck with the flawed multi-technology mix (MTM) strategy introduced by his predecessor. But in a year from now it will be his problem fair and square.

Surveys regularly show that people increasingly regard access to broadband as an ‘essential service’. Which is why it’s essential that we fix the mess NBN Co has managed to get itself into.

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Let’s meet, then please move on – Reforming auDA

By LAURIE PATTON | 25 July 2018

“The process of registering and administering Internet domain names under the .au top level domain must be managed with full integrity and transparency of process and decision-making to ensure this public resource supports the needs of all Internet users and stakeholders”.

This statement from Internet Australia chair, Dr Paul Brooks, sums up why a number of Internet industry players are speaking out against a board spill at a Special General Meeting of auDA – the company managing our Internet domain names – to be held in Melbourne on Friday. If you have a website you’ll have dealt with one of the companies that sell domain names to the public. They all operate under the authority and supervision of auDA.

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