Telstra should stop whinging and help fix our dud NBN

By LAURIE PATTON | 16 October 2019

Earlier in the week Telstra chair, John Mullen, conceded the company must accept some of the blame for our flawed National Broadband Network due to its ‘recalcitrance’ back in 2007/2008 when it submitted a petulant bid that didn’t meet the requirements of the government tender to build a nationwide network. However, he then went on to attack the project, in particular drawing attention to NBN Co’s decision to compete more activley in the so-called ‘enterprise’ market – the provision of wholesale rather than retail products.

It’s all very well, if not ironic, for Mr Mullen to complain about a company offering a competitive service but let’s not forget that one of the biggest impediments to NBN Co’s financial performance, and thus its overall success, is the extremely generous terms of the deal the Coalition did with Telstra when Malcolm Turnbull followed Tony Abbott’s instruction to ‘destroy’ the NBN and opted to buy access to Telstra’s old copper wire network and its ageing Pay-TV cables.

In my view, NBN Co ought to consider renegotiating the deal with Telstra over access to their ‘pits and pipes’ and in return agree not to compete in the enterprise market. And Telstra should repair the damage it caused by negotiating in good faith – for Australia’s sake.

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How Malcolm Turnbull missed his chance to fix the NBN

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By LAURIE PATTON | 26 September 2019

Internet access is now the most complained about telco service in Australia according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies simply incapable of delivering 21st Century speeds.

Back in December 2016 I attended a fancy black tie dinner at which then prime minister, Malcolm Turnbull, was one of the guest speakers. Toward the end of the evening, having spotted me at a nearby table, Mr Turnbull beckoned me to join him in conversation. We’ve known each other for many years.

Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the PM’s response.

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Multi-technology mess. Why the film and TV industry should be fighting for #BetterBroadband

By LAURIE PATTON | 17 June 2019

According to PwC’s 18th annual Australian Entertainment and Media Outlook, video streaming platforms will outstrip Foxtel and other traditional Pay-TV services for market share in the next two years. More than half Australia’s adults are paying for subscription video-on-demand (SVOD) services, according to Media Partners Asia research.

As sure as the Sun will rise from the East tomorrow we’ll soon enough be rushing out buying 8K televisions, the next technology upgrade bringing even more ultra-high definition pictures to our screens. When the original high definition TV’s went on the market they were so expensive it took years before they became commonplace in Australian homes. These days more than 90 percent have HDTV’s in some form, and prices have dropped dramatically.

Increasingly, people are watching content delivered via the Internet rather than traditional terrestrial broadcasts. Yet, for many consumers of film and television content our dud NBN means upgrading to the latest HDTV is pointless.

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It’s the vision, stupid! Why we need #BetterBroadband

By LAURIE PATTON | 19 May 2019

While neither side of politics said much about our increasingly-maligned National Broadband Network during the recent election period, the fact is Australia is falling behind in the race to leverage the benefits – economic and social – of an emerging digitally-enabled future.

“It’s the economy, stupid” is the slogan attributed to James Carville, who was Bill Clinton‘s 1992 US presidential campaign strategist. It was about creating a clear message about the candidate’s plans for the country.

In 2015, newly appointed prime minister Malcolm Turnbull similarly coined the term “innovation nation” to describe what he saw as a pressing need to make Australia more innovative and agile – and an issue that would differentiate his approach to government. Turnbull’s problem was that two years earlier, under pressure from his predecessor Tony Abbott, he had laid down tracks leading in the opposite direction.

As I’ve been arguing for some time now we need a bipartisan rescue plan if we are to reap the substantial benefits flowing from a digitally-enabled global economy.

Continue reading “It’s the vision, stupid! Why we need #BetterBroadband”

UPDATE: A tale of two smart cities – life in the NFP sector

By LAURIE PATTON | 16 May 2019

Back in January I wrote about my disappointing time at the helm of the Australian Smart Communities Association. Since then all the Annual Reports have been taken down from the ASCA website. This happened only days after I’d asked for a copy of the latest report, having noticed that it had not been posted on the website along with all the others.

When I inquired about the return of these reports I was informed that they had been removed as part of a major website upgrade. While I couldn’t quite understand the logic of the argument (no other changes have been made to the site) I nevertheless accepted it and repeated my request for a copy of the latest Annual Report. Despite numerous subsequent requests I still have not received one.

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Labor spells out its NBN rescue plan – too broken for a quick fix

By LAURIE PATTON | 10 April 2019

Labor’s communications spokesperson, Michelle Rowland, has outlined a very sensible approach to fixing the dud NBN. In fact, should the Coalition retain office it would be well advised to adopt Labor’s plan. 

As Rowland rightly points out, six years of flawed technology choices has created a delivery disaster and it will be no simple task to return the project to its original vision – fast, reliable and affordable broadband for all Australians.

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A tale of two smart cities – life in the NFP sector

By LAURIE PATTON | 23 January 2019

Many of my friends and colleagues have asked me  “what happened at ASCA?” but until now I have not been in a position to reply.

Around the world there’s a buzz in the tech sector is about something called ‘smart cities’. This essentially involves using existing and emerging technologies, many of them communications based, in order to make our cities and communities more liveable and more sustainable. Along with a national decentralisation plan I believe we could use smart cities initiatives to dramatically improve the lives of millions of Australians.

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NBN: Won’t be finished on time. Simple as that!

By LAURIE PATTON | 24 October 2018

In my opinion, the National Broadband Network will not be completed until everyone has access to fast, reliable and affordable broadband. On that basis the rollout will take us well beyond the current official deadline of 2020. It looks like a lot of NBN Co customers are in for a long hard ride unless the Government instructs the board to abandon FTTN (the trouble-plagued technology using Telstra’s ageing copper wires) sooner rather than later.

New NBN Co boss Steven Rue told Senate Estimates they are still projecting that FTTN will be used until 2040. Yet experts, including Internet Australia chair Dr Paul Brooks, say FTTN will have to be replaced within 5-10 years of completion, preferably before then.

It’s not Mr Rue’s fault of course. He has been left ‘holding the baby’ – stuck with the flawed multi-technology mix (MTM) strategy introduced by his predecessor.

Surveys regularly show that people increasingly regard access to broadband as an ‘essential service’. Which is why it’s essential that we fix the mess that NBN Co has managed to get itself into.

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Six major issues that dominate public life today and require resolution

By JOHN MENADUE | 19 June 2018

There are six major issues that dominate public life today and require resolution. Those issues are: the dire consequences following the Iraq invasion, tax cuts during the mining boom that result in continuing budget deficits and debt increases, the threat of climate change and increased carbon pollution, the NBN debacle, hostility to refugees and asylum seekers, and problems with foreign influence and political donations which are producing an anti-Chinese sentiment. Continue reading “Six major issues that dominate public life today and require resolution”