You know the tune, so let’s all sing along: Oh dear, what can the matter be?
Or, if you prefer AC/DC, “Dirty deeds, done dirt cheap”. As we approach the NBN’s nominal completion date of June this year the decision to dump 21st Century fibre and cobble something together using old copper wires and run-down Pay TV cables has left too many Australians humming a very sad tune.
The release this week of the latest financial report from NBN Co underscores what a debacle we have on our hands.
To quote veteran IT journalist Sam Varghese,“NBN Co’s latest attempt to put lipstick on a pig – the animal in this case being the network it is building and the make-up in question being speed – goes one step further than the ‘alternative facts’ which its former chief executive, Bill Morrow, used to dish out”.
The spin doctors at NBN Co are understandably annoyed at media reports reminding people that Australia has dropped from 30th to around 60th in global broadband speed rankings. So they came up with a novel solution. They made up their own numbers. The trouble is nobody in the IT world seems to believe them.
Internet access is now the most complained about telco service in Australia, according to the Telecommunications Industry Ombudsman’s latest report. The state of our trouble-plagued NBN continues to see consumers heading to the authorities in the faint hope their broadband problems can be fixed. Alas, the future remains bleak for millions of NBN Co customers until the Government abandons a flawed set of technologies largely incapable of delivering 21st Century speeds and a reliable service.
Back in December 2016 I attended a dinner at which then prime minister, Malcolm Turnbull, was one of the other guests. Toward the end of the evening Mr Turnbull beckoned me to join him in conversation.
Not missing an opportunity I told him that his NBN was in big trouble. Actually, I used far more colourful language to describe this fetid project. However, I also said that there was a solution that should be adopted ASAP. “I need to know about this. Come and see me”, was the then PM’s response.